A few questions.
Straight answers.

Under our standard host arrangement, AtlantiCharge supplies and installs the station without charging the venue a hosting fee. The service is funded by guests paying to rent portable batteries.

We’ll confirm the placement, access, power requirements and commercial terms with you before installation, so you know what’s involved.

An outlet helps if a guest has a charger and is happy to stay beside it. A portable battery lets them keep their phone with them while they shop, watch an event or spend time with friends.

It also gives guests another option besides asking your staff to charge a phone behind the counter.

Yes. A monthly venue rental lets your venue cover more of the cost and offer lower guest charging costs. We’ll discuss the guest pricing, station and setup for your location, then confirm the terms before you decide. Compare the two hosting options.

Guests rent batteries themselves through the station’s QR code. Your staff don’t need to take payments, hand out batteries or keep track of customers’ phones.

AtlantiCharge handles installation, remote monitoring, servicing and customer support. Your team can simply point guests to the station or to us for rental help.

There are countertop and freestanding formats. We’ll look at the space with you and suggest a location where the station is easy to spot without getting in the way of guests or staff.

A photo of the area is a useful starting point. We’ll confirm the proposed unit’s dimensions before installation.

The station needs a suitable power outlet. We’ll check connectivity and setup requirements for the proposed unit before installing it, including whether anything is needed from your venue.

Ask us for the model’s power requirements if you’re assessing electricity use. We’ll confirm those details for the actual unit.

We monitor stations remotely and handle servicing. If your team notices an issue, contact AtlantiCharge with the station location and what you’re seeing. We’ll investigate and arrange the appropriate next step.

Your staff aren’t expected to troubleshoot the equipment or manage rental disputes. The timing of any on-site visit will depend on the issue and location.

Not every venue will generate the same demand. A station is more likely to be useful where people stay a while and depend on their phones for photos, tickets, messages or getting home.

Visibility and placement matter too. We’ll discuss your venue’s traffic and typical visits, then use actual rental data to assess how the station performs.

Charging is an optional service. Guests can review the rental price and terms before choosing whether to rent a battery.

You can continue offering any charging options you already provide. If subsidising guest charging is a priority, ask us about a venue-paid arrangement.

Guests keep their phones with them. They scan the station’s QR code and follow the rental instructions, then take a portable battery while it charges their phone.

The station provides instructions, and rental support is available through ChargerGoGo or AtlantiCharge. Your staff don’t need to hold phones or process rentals.

Battery rentals are tracked through ChargerGoGo, with return terms and any applicable charges shown to the customer during the rental process.

AtlantiCharge handles customer enquiries about rentals. Your staff aren’t asked to chase guests for returns or collect rental charges.

We’ll review the usage with you and consider whether placement, visibility or the station format could be improved. Low usage is a reason to reassess the setup and whether it makes sense at that location.

Any trial period, review date, commitment and removal arrangements should be agreed before installation. Ask Doug to walk you through those terms.

It depends on what’s working and what could be better. We’re happy to discuss your current setup, station placement, guest experience and support needs, then explain what AtlantiCharge could offer.

Any existing agreement or exclusivity terms would need to be considered before making a change.

Yes, temporary event placements can be discussed. Send us your dates, location and expected attendance so we can check availability and recommend a setup.

We’ll confirm placement, access, installation and collection arrangements, and any event-specific pricing before you commit.

AtlantiCharge is a locally owned Nova Scotia business and part of the ChargerGoGo network. We install and service stations locally, while guests use the ChargerGoGo system to rent and return portable batteries.

Guests can return a battery at another compatible ChargerGoGo station with an available return slot. Check venue opening hours and access when planning a return.

Start with a conversation. Email your venue name, location and a little about your guests. A photo of a possible station location helps too.

We can discuss fit and arrange a look at the space before you decide. Asking for information doesn’t commit you to hosting a station.